TERMS & CONDITIONS
Last Updated: 19-02-2025
Welcome to Soul Garden (www.soulgardenasia.com). By accessing and using this website, you agree to comply with the following terms and conditions. If you do not agree with these terms, please refrain from using our website.
1. General Information
- Soul Garden showcases a variety of furniture and sculptures, including chairs, loungers, tables, root furniture, sculptures, lamps, and pots.
- Orders are not placed through the website but by direct contact with us.
- Products are sold “as shown” without modifications, unless explicitly stated as customizable.
2. Orders & Customization
- We offer customizable furniture & decor where customers can select materials, colors, weaving styles, and sizes.
- Customers may provide their own designs for custom furniture, subject to feasibility and approval by our expert craftsmen.
- Estimated shipping time for custom orders is 8–12 weeks, but delays may occur due to unforeseen circumstances.
3. Payment & Pricing
- Prices will be provided upon request and are subject to change without prior notice.
- A deposit may be required for custom orders before production begins.
- Full payment must be received before dispatch of the product.
4. Shipping & Delivery
- Shipping timelines will be communicated upon order confirmation.
- Customers are responsible for providing accurate shipping details.
- Any customs duties or import taxes are the responsibility of the buyer.
5. Returns & Cancellations
- Since our pieces are handcrafted and made-to-order, we do not accept returns unless the product arrives damaged or defective.
- Cancellations are only possible within 48 hours of order confirmation.
6. Intellectual Property
- All images, designs, and content on Soul Garden are the property of Soul Garden and may not be used without permission.
7. Limitation of Liability
- We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products.
8. Governing Law
- These terms are governed by the laws of INDIA.
For any inquiries, please contact us at +91 9644483337 | +62 8811688546.